Achilles Information Limited

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Lead Business Analyst

Lead Business Analyst

Job Location (Ubicación del puesto) 
Posted Date (Fecha de publicación) 
Maximum Salary (Salario máximo) 
Commission (Comisiones) 
Car Allowance (Asignación de vehículo) 
Other Benefits (Otros beneficios) 

More information about this vacancy (Mas información sobre esta vacante)

Overview (Información general)

We are looking for a Lead Business Analyst to join our busy team in Abingdon, Oxfordshire. The Lead Business Analyst will be responsible for translating product and business ‘needs’ into well-defined business requirements whilst leading a team of Business Analysts.


In order to be successful in the role we are looking for individuals who have extensive experience designing business and system requirements as well as experience in collaborating with information/technical architects.

Responsibilities (Responsabilidades)

Customer Insight

  • Understand and have deep insight into customer personas – exploring, identifying and documenting needs and motivations
  • Understand the product portfolio including relevant technical, security, legal, market and regulatory considerations
  • Facilitate workshops involving relevant stakeholders to determine customer needs
  • Support the Community Product Solutions Team, including relevant Product Managers, in the creation and maintenance of a product backlog – drawing from engagement with others such as sales marketing, implementations, operations, clients and partners
  • Identify and suggest product and service improvement opportunities


Business Requirements 

  • Requirements writing & supporting the agile teams throughout the development process
  • Developing & reviewing the business capability model (business architecture) 
  • Developing & reviewing epic, features and user stories 
  • Defining/identifying or contributing to technically viable solutions
  • Maintaining product specifications
  • Producing wireframes and user journeys
  • Prioritisation and maintenance of feature backlogs
  • Developing user acceptance criteria and test scripts
  • Validating solution design against business requirements


Operational Effectiveness

  • Ensure all requirements and deliverables meet or exceed the required quality benchmark
  • Adhering to the agreed requirements methodology & process
  • Progress reporting and ensure activities are delivered to the agreed processes and procedures, operating within the Agile development framework for the majority of development projects

Personal Development

  • Taking personal responsibility for skills development, particularly to enhance business analysis capabilities
  • Actively participating in the performance management process, and taking responsibility for delivering agreed objectives


Leadership Responsibilities

  • Developing framework for business analysis within Achilles and ensuring it is effectively deployed by the BA team
  • Acting as escalation point when BAs are unable to resolve problems or issues themselves or where there is a cross-project impact
  • Supporting the professional development of the team
  • Undertaking effective performance management, including performance review and undertaking remedial action where required

Qualifications (Cualificaciones)


  • Industry experience: working for a data services/product organisation is an advantage
  • Experience of operating in different markets, languages, sectors, regulated industries, geographies and cultures
  • Previous experience in an BA role
  • A successful track record of successfully defining business and system requirements for solutions


  • A degree or equivalent qualification in a relevant discipline, e.g. degree in software engineering, BCS business analysis qualification, or Certified Scrum Product Owner (CSPO).


  • Fully competent with proven experience leading business processes, teams and activities
  • Working in an agile software development environment
  • Written and supported delivery of detailed technical product requirements and specifications
  • Ideally have experience in design and delivery of high quality user interface and customer experiences
  • Ideally have detailed knowledge of Achilles, its products, process and capabilities
  • Knowledge and experience operating in business to business markets
  • Experience with relevant software tools and applications, such as Microsoft Visio, Balsamiq, Pencil or Axure 
  • Delivering on personal objectives

Options (Opciones)

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