Achilles Information Limited

Customer On-Boarding Agent

4 weeks ago
Maximum Salary (Salario máximo)

Overview (Información general)

We are looking for a Customer On-Boarding Agent to join our friendly team based at Abingdon on a contract basis. The Customer On-Boarding Agent is responsible for converting prospective customer leads into sales, meeting both monthly and annual sales conversion targets. 


This is a 6 months fixed term contract.

Responsibilities (Responsabilidades)

  • Making outgoing calls on a daily basis and responding to incoming calls in a timely fashion.
  • Calling through sales leads and following the cycle through to sale closure.
  • Following up database mail shots by telephone to establish sales leads.
  • Develop creative pitches and propositions aimed at differing industry sectors
  • Hitting average daily KPIs (both in terms of calls and minutes)
  • Achieving monthly revenue targets
  • Attending monthly team meetings to discuss issues, suggestions etc…. relating to the running of the sales team.
  • Attend morning huddles at 8.45am to review previous day and to set daily objectives
  • To carry out any additional duties as requested.
  • To work within a framework of corporate standards and policies.

Qualifications (Cualificaciones)

  • Previous experience is not essential but experience of telephone sales or customer service environment is desirable

Person Specification

  • Competitive
  • Self-Motivated
  • Achievement oriented – even under pressure
  • Ability to build strong working relationships
  • Excellent communication skills
  • Ability to persuade , influence and negotiate




  • Determined/tenacious
  • Enthusiastic
  • Team Worker
  • Reliable
  • Sociable
  • Resilient





  • Willing to complete training sessions outside of core hours
  • Willing to work additional hours at the end of the month/quarter/year


Achilles Information Ltd is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

Notice to Headhunters and Recruiting Agencies

We ask all recruiter and placement agencies to not submit any potential candidate’s details, unless you have signed Achilles Terms in place and have been directly requested to do so by a member of our in-house Talent Acquisition team.  If you have been requested to submit candidates, you will have received access to submit via our recruiting portal for that specific role.  We will not pay fees for any speculative introductions of candidates.

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