Achilles Information Limited

Infrastructure Engineer

3 weeks ago
Maximum Salary (Salario máximo)

Overview (Información general)

We are in the lookout for an Infrastructure Engineer to join our dynamic team at Achilles.


As an Infrastructure Engineer you will ensure that the internal IT infrastructure is operational and secure, and when problems occur they are rapidly identified and fixed. Provide input and support to IT projects.


This is a 6 months fixed term contract.



Responsibilities (Responsabilidades)

  • Day to day support (in a 1st and 2nd line capacity) and maintenance of the desktop infrastructure to both local and remote users.
  • Coordination of 3rd party technology providers involved in the provision of the overall service.
  • Problem management – working with other team members and 3rd parties to implement appropriate fixes for incidents.
  • Ensure solution performance is appropriate and maintained through implementing monitoring solutions.
  • Be willing to work flexibly outside of core hours– providing support to internal teams and reacting to major incidents.

Qualifications (Cualificaciones)



  • ITIL or equivalent infrastructure support model.
  • IT Security.




  • Strong Microsoft skills – Active Directory, Windows desktop & Server Operating Systems, SCCM.
  • Anti-Virus Software
  • Networking – Knowledge of WAN’s, Lans, Firewalls, Routers, Switches, VPN’s.
  • Operating and administering telephony systems and VOIP (desirable).
  • Previous experience in infrastructure support with ticket based workloads.
  • A successful track record in an infrastructure support position.



  • IT degree or equivalent experience.
  • Knowledge of ISO27001 and or ISO9001 (desirable).

Person Specification

  • Able to remain effective in a highly pressured environment.
  • Sets realistic expectations and delivers on commitments.
  • Appreciates the need for flexible working hours within a 24x7 global operation.


Achilles Information Ltd is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.


Notice to Headhunters and Recruiting Agencies

We ask all recruiter and placement agencies to not submit any potential candidate’s details, unless you have signed Achilles Terms in place and have been directly requested to do so by a member of our in-house Talent Acquisition team.  If you have been requested to submit candidates, you will have received access to submit via our recruiting portal for that specific role.  We will not pay fees for any speculative introductions of candidates.

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